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Great service and support, the price is also right!
Farouk
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Very quick and professional
Sam
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Excelent service. Very fast setup. All around they a graet.
VICTORIA
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Improcom has one of the best customer service departments I have ever dealt with. Everything that I was promised, was recieved. When I called up to edit my Auto Atendenat greating it was done for me within an hour. I would recommend them to anyone who needs a well priced, reliable voip provider.
Kevin
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I had the pleasure of dealing with the Improcom team while testing SIP Trunking and have to admit that on a simple verbal commitment they were dedicated to ensuring our testing was successful. Alex at support was always available for help whenever needed!
Gene
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Been around the block with several providers. Became frustrated with untimely customer service, "surprises" on my other invoices. When I started with Improcom, it's been a pleasure dealing with someone who knew exactly what functionality would work for my businesses, was punctual and extremely supportive. Now I know why they don't need to advertise.
Steven
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Great Customer Service!!
Jonathan
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Great service!
Olga
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Improcom is the best VoIP service I have ever used. After trying about 5 different companies no one even came close to the extraordinary customer service that was provided by this company. Highly recommended!
Jay
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Overall very happy with them great company!
Artem
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Thumbs up!
Michael
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I love lelde
Alex
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BEST SERVICE OUT THERE!
Igor
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Fantastic Customer Service, speedy tech support, very knowledgeable technicians.
Dmitriy
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Good company with even greater integrity. They'll take care of you.
TampaKevin
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Wish they offered more competative rates on their toll free numbers.
Angela
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Great services, fair-spoken employees, very reasonable prices. Since we use Improcom' PBX service, I know what I pay each $ for. Clear bills, also they make billing changes immediately and charge only the time when service is activated. And more, if by any chance I have some problems or questions, I just send email to the support and I'm SURE the task will not be ignored. Highly recommended!
Julie
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I have been very pleased with the result and the professional level of service offered by IMPROCOM. Our monthly cost is much lower now, and we will have paid off the initial investment in the system in a very short time. I recommend them to you without reservation.
Hugh
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We been with them for 5 years now, run my small business using these phones on a day to day basis. I dont think we would be able to be as productive in and out the office without the fowarding features and the realiability of the traffic. great service.
Allen
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been with IMPROCOM for a couple of years already, never had any problems, very reliable and quick service, and very low cost service for the amount of service provided. HIGHLY RECOMMEND TO EVERYONE!!!!!
Zoriy
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Best service all around
Peter
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After switching to Improcom, my company holds 24 phones, an automated attendant, virtual users and a T-1. The quality of this service is absolutely incredible. All employees have adapted to this new system and its many features and could not be more satisfied. Each phone is personalized and each employee has its own voice mail box. These luxuries are cheaper than most services I received quotes for. Many other companies disappointed us in their "agreements" as Improcom has been straight forward. The customer service and Technical Support team is amazing and treats their customers with respect. They do not waste your time and keep their word. I have never experienced a team of experts that return emails within minutes and quickly work to resolve all requests.
Inna
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Great company and great service.
Scott
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Improcom we are satisfied with. We frequently have trouble with people hearing us. Sometimes patients can't get through and tell us our phones are not working. Not all calls go through the first time dialed.
Debra
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Not only is Improcom the most competitive in pricing but the on-call technical support is outstanding. There are no hold times and fast resolutions to any problem. I manage phones and technology for 30 locations and a staff of over 500 employees and I would recommend any company to Improcom.
Lucy
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I have worked with Improcom for almost 15 years while managing different companies. I have a habit of reviewing all vendor contracts annually and making changes when better deals are available out there. I have yet to find another VoIP service provider that can compare with Improcom's level of service. Improcom has some of the world best specialists who continuously stay on top of latest technologies and who show their loyalty to the company by staying there for many years. At the same time, Improcom offers very competitive pricing and unsurpassed service. Accuracy, dedication, great solutions for voice, networking, security systems, wiring projects, great equipment deals. Projects include design, configuration, programming, and implementation, all executed with the highest level of professionalism. They seamlessly integrate innovative processes lowering overall operating costs. Improcom staff members work as a well managed team, they take pride in their work and take care of their customers whether big or small and any time of the day or night. Communication is the most important aspect of any business and I gladly recommend Improcom as a great partner for your business. I am sure they can help you get the job done to your highest satisfaction.
Bella
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Exellent customer service, very reliable
Alex
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My medical office served by Improcom from 2005. No problems, no complaints, great service.
Irene
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We are Improcom's customers from 2001. Excellent service, great support!!! Thank you.
Julie
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Best VoIP company we had ever use.
Alex
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Due to a friend's recommendation, I decided to use Improcom as my phone provider for my office. The staff was extremely helpful and saw to all my needs for my office phones. The prices they provided were great and lower than any phone company I've used. The service is outstanding and if I ever have a problem, they respond immedietly to the issues at hand. I would definitely recommend Improcom to others; if you want great prices, great phone service and an extremley helpful customer service, Improcom is the way to go!
Alex
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We have been with Improcom for over four years now. Whenever we would need any assistance, the technical support team would assist us immediately with a positive attitude. Great people to work with. Most importantly, Improcom helped us save on our phone system, service and is able to provide extraordinary features. A+++++!
Alex
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Great service and quality! I'm extremely pleased and would recommend this service to anyone!
Julie
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Extremely professional staff, very easy to deal with! Helped me save tremendous amount of money on a new phone system!! The service is great and the options that Improcom offers are exceedingly useful. Definitely recommended!
Mary
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Recently Switched Providers due to several issues with previous carrier and hosted provider. Improcom was very helpful and professional with all the stages of sales and installation. I love the web portal and the Cisco phones are great. Highly recommended to any business looking to upgrade or switch to VoIP.
Darryl
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Great experience with Improcom and their VoIP service. They were quick to get everything set up and switched over. So many more features than we had previously and at a much lower cost.
Mark
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