Salesforce Telephony Integration

Salesforce Telephony Integration into your business is something that can be easily accomplished when you combine it with VOIP phone service from Improcom. Here at Improcom, we will listen to your needs and work with you to figure out the requirements of each integration project. We will work with you to make sure that the salesforce telephony integration goes smoothly, and is something that you can immediately start to see benefits from.

Salesforce, the leading customer relationship management software, is a tool that can help your business when it comes to customer service. With its plentiful features, it will be able to help you build and retain your customer base by improving the customer service that you are providing. It will also help increase your sales with the simple follow up feature that allows you to set up reminders to touch bases with customers when a new product comes out, or when it’s time to renew their service contract.

Advantages of VOIP Phone Service

VOIP phone service provides several different features that are not possible with traditional phone service. One feature that can provide a great benefit is the find me follow me feature. With this feature, you can set up a list of numbers your calls can be forwarded to if you don’t answer at your desk. For example, you can set the system up so an incoming call will ring at your desk phone 3 times. If you do not answer, then you can have it ring your cell phone on ring 4, 5, and 6. If you don’t answer your cell phone, then you can have it ring your home phone on rings 7 and 8. Once the system goes through your predetermined list of call routing, and you still haven’t answered, then the call will be routed to voice mail.

Another advantage of VOIP service is the option to have your voice mails sent to you transcribed into an email. This way you don’t have to dial into your voice mail to get your messages. In addition, with your voicemails now saved as emails, you can easily sort and manage your messages, saving the important ones, and discarding the rest. Plus, you can then search your emails to quickly find messages concerning the topic you are looking for.

Contact Us

Now is the time to take advantage of our knowledge and expertise, and let us help you get a leg up on your competition. We can help you plan and implement the VOIP Salesforce CRM phone system into your business. Our knowledgeable staff will help you pick the right equipment and VOIP service plans so that you have everything that you need. We won’t sell you the most expensive products if you will never use them to their potential. We will listen to you and your needs so that we can make sure the system we put in place for you is the system that will work the best for you and your business. Call us today at 866-512-5155, and let us improve your customer service.

Salesforce Telephony Integration