Archive


Understanding VoIP: What Makes It Better Than Landlines

Understanding VoIP: What Makes It Better Than Landlines Communication is vital in every business. Whether it’s communicating within your team or to your clients, effectively getting the message across is essential. According to a study by Unified Communications, 61 percent of businesses today with traditional phone systems have eventually switched to VoIP at the end […]

VoIP for Today’s Businesses. Benefits and Trends in 2020

VoIP for Today’s Businesses. Benefits and Trends in 2020 With the current pandemic affecting all types of businesses and industries, many small to medium enterprises have turned to VoIP services to effectively secure sales and customer interactions. This is because using Voice over Internet Protocol has the ability to connect voice calls through the use […]

6 Features You Can Utilize With VoIP Systems for Business

6 Features You Can Utilize With VoIP Systems for Business Telecommunications are an essential part of many businesses today because it helps keep them connected with customers, colleagues, and even shareholders. However, such solutions can get a bit expensive, which may not be a practical and feasible option for smaller businesses. Nevertheless, there is a […]

Phone Systems: Knowing the Difference Between PBX and VoIP

Phone Systems: Knowing the Difference Between PBX and VoIP Communication is crucial for your business. Because of this, it’s important to invest in a high-quality office phone system that allows you to communicate both internally and externally most effectively and efficiently. Office phone systems used to rely on the traditional analog system. However, at present, […]

VoIP Phone System Errors. How to Fix 3 Common Issues

VoIP Phone System Errors. How to Fix 3 Common Issues Adapting to new forms of digital hardware is not uncommon for businesses. With the arrival of smartphone devices, many business models have changed to suit mobile online transactions. Because of this, companies need to avoid having problems with their communication systems to retain their customers’ […]

The Basics of VoIP Service Incorporation to Call Centers

The Basics of VoIP Service Incorporation to Call Centers Customer service has evolved significantly from the way it used to be. While customer service techniques carried businesses in the past and went a long way, the same techniques may prove to be inefficient and ineffective today. That’s because of technological advancements. It doesn’t mean that […]

4 VoIP Integrations You Should Get for Your Business

4 VoIP Integrations You Should Get for Your Business A Voice over Internet Protocol (VoIP) is a hardware or software that allows businesses and private individuals to use the Internet as their transmission medium for calls. This sends voice data in packets using Internet Protocol (IP) instead of the traditional Public Switched Telephone Network (PSTN). […]

4 Reasons to Integrate VoIP with Your Business

4 Reasons to Integrate VoIP with Your Business Phone networks within a company or business will always be a necessity—it bridges everyone internally while also allowing for connections externally. Traditional private branch exchange (PBX) phone systems or even KSU-less systems can be quite the cost, making the maintenance of a phone line debilitating for your […]

4 Reasons to Utilize VoIP for Call Centers

4 Reasons to Utilize VoIP for Call Centers When it comes to a business phone system, the VoIP system tops the list. The Voice over Internet Protocols (VoIP) is a phone system that’s integrated with both hardware and software and uses the Internet as the transmission medium for telephone calls. The system works when the […]

VoIP Systems — 4 Reasons to Utilize Them for Your Business

VoIP Systems — 4 Reasons to Utilize Them for Your Business There are different types of business phone systems that are utilized by companies in today’s business landscape. Such systems include a virtual phone ideal for remote work, a traditional landline for big corporations, and a VoIP for businesses requiring a sophisticated system. In most […]