Archive


3 Ways a Business VoIP Solution Helps You Scale Better

3 Ways a Business VoIP Solution Helps You Scale Better One of the biggest and most crucial decisions that every business owner must make is when to start planning for growth. There are simply too many things to consider, such as the particulars of staffing, office spaces, capital investments, and more. Depending on your business’s […]

3 Ways VoIP Improves Customer Service

3 Ways VoIP Improves Customer Service Voice over Internet Protocol (VoIP) has revolutionized the way companies manage inbound inquiries via telephone. Thanks to functions like automatic call distribution (ACD) queues, businesses now have a much more organized system to field large volumes of calls. Questions from customers are now more efficiently addressed with on-hold features […]

Why VoIP Must Be on Your List of Lockdown Upgrades

Why VoIP Must Be on Your List of Lockdown Upgrades Whether it’s in the form of managing remote work systems, adopting new practices, or upgrading one’s infrastructure’s security, the number of ways businesses can adapt to the change brought by COVID-19 is limitless. Although many companies in New York were caught off guard by the […]

Understanding VoIP: What Makes It Better Than Landlines

Understanding VoIP: What Makes It Better Than Landlines Communication is vital in every business. Whether it’s communicating within your team or to your clients, effectively getting the message across is essential. According to a study by Unified Communications, 61 percent of businesses today with traditional phone systems have eventually switched to VoIP at the end […]

VoIP for Today’s Businesses. Benefits and Trends in 2020

VoIP for Today’s Businesses. Benefits and Trends in 2020 With the current pandemic affecting all types of businesses and industries, many small to medium enterprises have turned to VoIP services to effectively secure sales and customer interactions. This is because using Voice over Internet Protocol has the ability to connect voice calls through the use […]

6 Features You Can Utilize With VoIP Systems for Business

6 Features You Can Utilize With VoIP Systems for Business Telecommunications are an essential part of many businesses today because it helps keep them connected with customers, colleagues, and even shareholders. However, such solutions can get a bit expensive, which may not be a practical and feasible option for smaller businesses. Nevertheless, there is a […]

5 Ways on How VoIP Can Increase Your Restaurant’s Revenue

5 Ways on How VoIP Can Increase Your Restaurant’s Revenue Customers expect more than just delicious, hearty meals and beverages from your restaurant. To boost your revenue and retain your customers, you should step up your service and make sure to provide your diners with a memorable dining experience. One effective way to do that […]

Our Guide to Setting Up a VoIP System for Your Home Office

Our Guide to Setting Up a VoIP System for Your Home Office More and more companies are shifting to work-from-home arrangements for their teams these days. While distributed work has its benefits, it does take a while to set up a home office that matches the optimizations that companies have at the office. One way […]

Phone Systems: Knowing the Difference Between PBX and VoIP

Phone Systems: Knowing the Difference Between PBX and VoIP Communication is crucial for your business. Because of this, it’s important to invest in a high-quality office phone system that allows you to communicate both internally and externally most effectively and efficiently. Office phone systems used to rely on the traditional analog system. However, at present, […]

VoIP Phone System Errors. How to Fix 3 Common Issues

VoIP Phone System Errors. How to Fix 3 Common Issues Adapting to new forms of digital hardware is not uncommon for businesses. With the arrival of smartphone devices, many business models have changed to suit mobile online transactions. Because of this, companies need to avoid having problems with their communication systems to retain their customers’ […]