The features of VoIP are more advanced than landline phones. You can get a plan that would give you unlimited local calling and a definite number of free long-distance minutes per month. These features won’t incur an additional charge atop the amount you’ll be paying. Unlike landlines, you can design or choose the features you want without acquiring other lines and paying additional charges.
These are the services VoIP can provide its users:
- Video conferencing
- SMS texting
- Virtual voicemail
- Call routing
- Call queuing
- Advanced call management
- Three-way calling
- Speed dial
- Online fax
- Priority alerts and more
According to one case study, companies that switched to VoIP saved around $5,000 a year. The same study showed that an enterprise keeps about $480 per employee due to the productivity they gained using VoIP.
VoIP also uses a cloud-based Private Branch Exchange (PBX) service, which allows users to run their phone system over an existing online connection, helping save up on expense.