3 Reasons to Invest in VoIP for Your Business Today

Store owners today have the potential to be connected with a wider range of customers than ever before. This is all thanks to the Internet that has made communication and marketing much more convenient, affordable and beginner-friendly. Today, anyone with a working Internet connection can research and tap into markets that they would not have otherwise considered for their business.

Aside from promotions and customer service, you can also connect your business phone number to the Internet. If you are a small business in 2020, you might use one of two ways to make and receive phone calls: a landline or a voice-over-internet protocol (VoIP). Landlines use wires, and VoIP uses your Internet connection to transmit calls.

If you are not sure whether or not you should invest in VoIP for your business, we will discuss three reasons you should make that move today:

1. It is easier to set up

Compared to a landline phone, VoIP is quicker to get up and running. All you need is an Internet connection, software, and a device to help you receive and calls, such as a handset. In contrast, you need to set an appointment with a landline network provider, who will send a technician to connect your company with the existing phone lines in your area. Depending on your location, this can take anywhere from two days to a week to complete.

With a VoIP, you can buy your own equipment and have your IT personnel handle the installation and maintenance. A landline company, on the other hand, would normally require you to buy from their providers. If not, the maintenance is usually handled by technicians from the company itself, as landline connections are rather difficult to diagnose and repair. There is always an additional expense that seems like it is optional but is really not.

2. It is more scalable

With a landline system, you are limited to the number of phones you pay for. This means you must pay for additional connections, and install upgrades to your phones when necessary. Such payments and processes essentially translate to additional expenses for your company.

With a VoIP service, you can add as many connections as your Internet provider can support. This is at no additional cost to you, which means lower company expenses spent on upgrading your tech.

3. It costs less to maintain

Since there are no installation costs, Internet phone connections are much cheaper to set up when compared to landline ones. Maintenance is similarly cheap as well. Internet plans usually start at $15 per month for one user, a large leap from the $100 you would normally spend on a landline connection.

International call rates are cheaper online as well. An international call on a landline number costs around 50 cents per minute, compared to the two to eight cents per minute you will spend when using VoIP. In addition, some Internet phone companies offer various packages, such as an additional $30 for unlimited international calls, on top of the normal monthly bill.

Conclusion

A voice-over-internet protocol connection offers more value for small businesses. Because they are likely on a smaller budget, small business owners would benefit from the cheaper rates and lower cost of setting up an Internet phone connection.

We are a top-rated business VoIP provider with an easily-managed all-in-one solution for calls. If you are looking for a VoIP provider in Brooklyn, NY, get in touch with us today to see how we can help!