4 Ways VoIP Can Help Businesses Survive The COVID-19 Lockdown

Ever since the COVID-19 outbreak, people have been more concerned about self-isolating and keeping safe distances. As a business owner, this can change a lot of things, among which is the option of choosing safety over all else and allowing your employees to work from home.

This setup is challenging because sometimes there are certain tasks that require specific offices or equipment. The work-from-home setup could mean that revenue and task efficiency will be affected to a degree, and technology can only do so much in terms of helping workers communicate. 

This is where Voice Over Internet Protocol (VoIP) solutions come in. This kind of communication system can help team productivity with a remote setup—which is perfect for the current situation. Work will not be compromised as long as people on-call have a stable Internet connection. 

There is no need for landline connections, which could cost a lot of money when you have to go back and forth in a call. Racking up your phone bill every day in a lockdown can add stress to an already stressful situation—which is why using the Internet is the better choice. 

Here are some ways our VoIP system can help your business in these trying times:

A hosted VoIP system

This means that you can say goodbye to worrying about maintaining equipment. Being in the system’s cloud gives you easy access to your remote employees all over the world. Improcom is an expert service provider, and we ensure a top-notch customer experience.

A VoIP mobile app

The mobile app allows users and employees in the system to work and answer business calls when their work station isn’t accessible. And when a power outage happens? The mobile app can run on mobile data in the event that the Wi-Fi connection falls through! The system makes things quicker, easier, and more welcoming if you’re located in an area where the signal isn’t as friendly to Wi-Fi.

A “Follow Me” feature

This nifty feature allows users maximum availability by calling their mobile phone in case they can’t answer on their computer. Agents are more easily contactable in case something comes up, so you won’t have to deal with the anxiety of waiting around for a team member to call you back.

Conference calling and chat rooms

You’ll never miss out on meetings! Create your own conference call room with unlimited participants and conduct meetings just as easily as you would back in a normal office setting, minus the risk of an outbreak. You can also keep track of notes through the chat room.

A VoIP Business system also comes with something called “Service as a Software” (SaaS)—which lets you host necessary software and manage networks with the help of a cloud. Apart from that, since everything is in the cloud system, there is no need for bulky hard drives or extra storage to store programs and documents, which can be risky to your security. These components make remote working more streamlined than before. 

Conclusion

Remote working is here to stay even after the global pandemic. So, if you are planning to make working remotely an available option for your employees even after the health crisis, you need to follow the tips above. 

Naturally, you need an excellent VoIP provider for a remote set-up. Contact us at Improcom today for our reliable VoIP services.