IMPROCOM
CONNECT
Business Communications for Modern Teams
Improcom Connect is a cutting edge application that provides you and your team with chat, voice and video calls, conferencing, screen sharing, file sharing, and CRM with seamless application integration. Improcom Connect allows your team to communicate via web browsers, mobile phones, Windows, Linux, and Mac desktops. Improcom Connect is powered by Improcom Business PBX or Improcom Multi Tenant PBX, secure platforms which can be deployed anywhere.
How Improcom Connect can improve your teams' productivity
- Send and receive secure messages in one-to-one or group conversations
- Receive webhook messages from applications via Slack and HipChat
- Easy access to multiple contact sources
- Log in using your Google or Office 365 accounts
- Easy access to contacts
- Find and call contacts via Google, Office 365, Salesforce, SugarCRM, Zoho, Zendesk,
- Accept calls via popups when called by clients
- Locate previous messages in your message history
- Share files with anyone
- Set up and manage voice conferences with no difficulty
- Manage and escalate conversations from chat, to voice, to video
- Make and receive calls using your office extension and caller ID without the need of your personal number
- Configurable System Message
- Distinctive Ringing
- Do Not Disturb
- European Date Formats
- General Delivery Voice Mailboxes
- Hold and Resume
- Intercom
- IP Phone URL Provisioning
- GUI Support and Customization
- Languages/Internationalization
- Local and VoIP/PBX/PSTN/ISDN Calls
- Make and receive calls directly to your office extension even when your phone is in “sleep” mode or Improcom Connect is in the background
- Make point-to-point calls to teammates using Imprcom Connect in browsers, on mobile phones, or desktops
- Save international and long distance call charges via your Improcom business phone system
- Receive notifications when teammates contact you
- Share and view the status of yourself and your teammates
- Take full advantage of Improcom business phone system functionality allowing you to manage, record, and forward calls.
- Switch seamlessly between Improcom Connect and your office desk phone.
- Access to and management of your office voicemail
- Replay and listen to recorded calls
- Improcom Connect can be installed on iPhone and Android devices via the App Store and Google Play.
- Improcom Connect for Windows, Mac, and Linux desktops can be installed via the browser-based Improcom Connect.