Small Business

This is Small
Business VoIP
done right.

Small Business VoIP by Improcom Global Telecom
Business Class Phone System

Improcom is not just another phone company. We specialize in small business VoIP. Our custom tailored VoIP business solutions are the perfect fit for your small business. You deserve much more than just a business telephone and with Improcom you get a full service phone solution. We have been servicing the small business community since 1996 because our business phone systems and services are reliable and affordable. Check out the great tools business owners and managers get when using Improcom VoIP to provide the great services and products you sell to your clients.

Improcom is dedicated to ensuring our clients have the best service and world class support. What makes our small business VoIP different? To start, our military grade class 5 soft switch and multiple redundant colocation facilities are armed with 24/7/365 monitoring. Our engineers work around the clock because we understand how important it is for our customers to focus on conducting their business. Our Cisco certified and trained team of engineers are dedicated to meet and exceed expectations of all our clients. You can view our server status anytime by visiting our STATUS page. This is Improcom, This is Small Business VoIP done right.



Abundant set of powerful calling features enhances your employee
performance and takes your business communication to the next level.

  • Alternate Greeting Capability
  • Access Voice-Mail Messages
  • Automatic Assignment of Free Directory numbers (DNs) to New IP Phones
  • Automated Attendant
  • Caller ID
  • Call Forwarding
  • Call History (Including Missed Calls)
  • Call Pickup on Hold
  • Call Pickup Ringing Variations
  • Call Timer
  • Call Transfer
  • Call Waiting
  • Configurable System Message
  • Distinctive Ringing
  • DN Overlays for Parallel Hunting
  • Do Not Disturb
  • European Date Formats
  • Extension Login for Toll Bar Override
  • Flexible Auto-Line Selection
  • General Delivery Voice Mailboxes
  • Hold and Resume
  • Huntstop Support
  • Intercom
  • IP Phone URL Provisioning
  • GUI Support and Customization
  • Languages/Internationalization
  • Local and VoIP/PBX/PSTN/ISDN Calls
  • Local Call Back Busy Subscriber
  • Local Directory Search
  • Local XML Based Speed Dial
  • Music/Tone on Hold
  • Night Service Bell
  • On Hold Timeout-Alert
  • On Hook Dialing
  • Paging
  • Per Call Caller ID Blocking
  • Secondary Dial Tone
  • Silent and Feature Ring Options
  • Shared Line Appearances
  • Speed Dial
  • Speed Dial Programming from IP Phone
  • Syslog Message Support for Phone
  • Registration/Deregistration
  • Reply, Forward, Save, and Marking
  • Text Label Support on IP Phones
  • Three Party Conference
  • TAPI Support
  • Time of Day, Day of Week, Date-Based Call Blocking
  • Top-Line Description
  • Time and Date Display
  • Voice-Mail Standard Features: Message
  • Voice-Mail Integration
  • Voice-Mail Standard Features: Message
  • Visual Message Waiting Indication