First Class Hosted Telecom Solutions

Medium Business VoIP Service

Your business relies on vendors to be able to provide the service and solutions you need.

Whether your company uses VOIP telephony already or is planning to switch to a VOIP based phone solution, Improcom is able to integrate your CRM and other internal systems with your VOIP Telephone Solution.

Custom Integrations for Medium Sized Business VoIP

A Medium Business VoIP Solution.

MILITARY GRADE SECURITY

Improcom’s VoIP service includes security at every step. Check the green padlock on the top corner of your internet browser to view our secure SSL certificate. Security is our #1 priority.

CONTACT CENTER SOLUTIONS

Call centers today can be streamlined and setup with proper call distribution. No more abandoned or dropped calls.

CRM INTEGRATIONS including SALESFORCE

Improcom for CRM is an easy choice. We integrate your business VoIP with our Computer Telephony Integration to deliver powerful screen pops, call archiving and mission critical reports.

AUTOMATED CALL
DISTRIBUTION

Automated Call Distribution by Improcom for Medium Business VoIP offers a unique way to manage your incoming calls. Agents can log in and out and administrators are able to monitor. Technology that works for your business.

CALL RECORDING &
MONITORING

Our call monitoring and recording package allows you to keep a record of your calls and includes a call barge, whisper and listen mode.

SIP TRUNKING

Keep your existing PBX with Improcom high-quality SIP trunks.

USE EXISTING INTERNET AND PHONES

Improcom is compatible with nearly all VoIP phones and internet service providers. Keep your ISP and your devices!

VOICEMAIL TO EMAIL

Voice-mail to E-mail allows you to check your inbox visually, and from any device in the world.