3 Reasons Why VoIP Is a Worthy Small Business Investment

3 Reasons Why VoIP Is a Worthy Small Business Investment

small business new york voip provider

Communication is crucial to your business. To promote collaboration among your staff members, work harmoniously with your team, and provide your customers with exceptional service, you must invest in quality communications technology, such as voice over Internet Protocol (VoIP). This technology lets you make and receive calls through the internet and works by converting your voice into data and transmitting it through your internet broadband connection.

There is more to VoIP than making and receiving calls. It offers various communication services that make it a viable method of communication for your organization. 

Here are some reasons that make it clear VoIP is a worthy investment for your small business:

1. It offers easy integration

Your small business operates through multiple channels of communication, including video calls, voice calls, and instant messaging. Using VoIP lets you integrate these various methods to ensure smoother and more efficient communication. For instance, when you are talking over the phone with your team member, you can show them an important document through VoIP in just a few clicks.

Aside from helping you communicate more effectively with your team, VoIP helps you strengthen your relationship with your customers. You can make it easier for your target audience to reach you by unifying communication channels and letting them toggle between different lines of interaction without hassle. By being readily available to address their needs and resolve their concerns, you can make your business more credible and trustworthy.

2. It saves you money

Making long-distance and international calls with traditional phone lines usually have hefty charges. But by switching to VoIP, your small business can save between 50-75 percent on installation, usage, and maintenance costs. 

VoIP calls are cheaper than the per-minute charging from landline connections and don’t require installation costs since they transmit through the internet. Therefore, you have to pay only for the monthly service charges and the potential repair and maintenance costs, allowing you to scale your small business and take advantage of using global communications without having to break the bank.

3. It increases your mobility

Whether you are on-the-move or running a remote company, you can stay productive by using VoIP. It has a virtual number feature that lets you set the area code of your phone line and answer calls using any device as long as you have an internet connection. This way, you can collaborate with your team members, talk to your clients, and be up-to-date with projects while you’re out traveling or on business trips. 

When you’re looking for top-notch VoIP services, feel free to work with us. We specialize in small business full-service phone solutions that are custom-tailored for your needs and requirements. 


You may think that a highly functional phone system is ideal only for big businesses, but a full-service phone solution like VoIP has various features that your small business can take advantage of. In other words, investing in the latest communications technology can propel your small business forward and let you reach new heights. Make sure to hire a reliable provider like us to address your communication needs.

Here at Improcom, we are the leading VoIP provider in the business phone system market. We offer business-class VoIP phone services in New York. Request a free quote today!