3 Ways a Business VoIP Solution Helps You Scale Better

3 Ways a Business VoIP Solution Helps You Scale Better

One of the biggest and most crucial decisions that every business owner must make is when to start planning for growth. There are simply too many things to consider, such as the particulars of staffing, office spaces, capital investments, and more. Depending on your business’s nature, you may even need a telecommunication solution that allows you to scale quickly with minimal business interruptions.

When it comes to scalability for your telecommunication needs, nothing beats Voice Over Internet Protocol (VoIP) solutions. Provided that you have a stable internet connection, VoIP accomplishes everything that traditional phone lines can—and even adds several conveniences that make it an attractive package for companies and operations of all sizes. 

In this article, we are going to discuss three main benefits of using VoIP solutions and how it can help alleviate the birth pangs of a growing company. 

1. Hassle-free setup

If you’ve previously had to move to a new office with no existing internet lines and had to call your service provider to lay a new one, then you’re well aware of the struggles of scaling and shifting offices. Scaling up a traditional phone line-based operation involved physically adding more phone lines that caused business interruptions—so it had to be planned and announced to your stakeholders beforehand. 

On the other hand, with VoIP, all you have to do is contact a provider and inform them of your plans to add more users to your VoIP plan! If you don’t want to, then you don’t even need to use dedicated handsets, as all the functionalities are accessible via desktop or mobile apps!

2. Cost-efficiency

As its name suggests, VoIP uses your internet connection to make and receive calls. Instead of being confined to physical phone lines, VoIP gives you access to practically every part of the world without the unnecessary costs of traditional long-distance calls. 

Many providers also add value through their flexible pricing schemes. Whereas long-distance calls used to be priced per minute, most VoIP providers today offer their services with a monthly subscription model. With some that offer plans without an annual contract,  you’re assured that you won’t get stuck with a plan that you may quickly outgrow!

3. Flexibility and mobility

It’s not an exaggeration to say that VoIP technology is one of the reasons why many companies were able to stay operational during the COVID-19 pandemic. Because VoIP operates over the internet, shifting to a work from home set up wasn’t difficult—keeping business operations smoothly running despite the change.

In the same vein, growing your company no longer means leasing additional office space. With VoIP, you can effectively grow your company with employees located all over the world, as many fully remote companies have done!

In a way, using VoIP is a business continuity effort, in that you are ensuring that your company’s operations can still continue in times of crisis. Depending on the exact nature of your business, you may even switch your company to a fully remote operation to cut costs and encourage healthier work and life balance for your employees. 


VoIP solutions help you meet the demands of your customers while also giving you the flexibility to grow your business as needed. With lower costs of operation, you can use your savings to improve other parts of your business, such as research and development or customer service. All you need to do is to find a reliable VOIP solutions provider, and you’re good to go!

Improcom is a leader in providing business VoIP solutions to enterprises of all sizes. We offer flexible pricing solutions that all come with unlimited calls to the US and Canada, mobile and desktop functionality, and much more! Contact us today to learn more about our service packages.

3 Ways a Business VoIP Solution Helps You Scale Better