3 Ways a Business VoIP Solution Helps You Scale Better One of the biggest and most crucial decisions that every business owner must make is when to start planning for growth. There are simply too many things to consider, such as the particulars of staffing, office spaces, capital investments, and more. Depending on your business’s […]
3 Ways VoIP Improves Customer Service Voice over Internet Protocol (VoIP) has revolutionized the way companies manage inbound inquiries via telephone. Thanks to functions like automatic call distribution (ACD) queues, businesses now have a much more organized system to field large volumes of calls. Questions from customers are now more efficiently addressed with on-hold features […]
Communicating on Cloud: 3 Tell-Tale Signs Your Business Needs VoIP Telecommunications remains a powerful tool in any industry, one that sets the foundation for the creation of strategic decisions, relationships, and growth for any business. Improving your organization’s phone plan can help catapult you ahead of the saturated marketplace, especially since it can bring your […]
Why VoIP Must Be on Your List of Lockdown Upgrades Whether it’s in the form of managing remote work systems, adopting new practices, or upgrading one’s infrastructure’s security, the number of ways businesses can adapt to the change brought by COVID-19 is limitless. Although many companies in New York were caught off guard by the […]