3 Ways VoIP Improves Customer Service Voice over Internet Protocol (VoIP) has revolutionized the way companies manage inbound inquiries via telephone. Thanks to functions like automatic call distribution (ACD) queues, businesses now have a much more organized system to field
Communicating on Cloud: 3 Tell-Tale Signs Your Business Needs VoIP Telecommunications remains a powerful tool in any industry, one that sets the foundation for the creation of strategic decisions, relationships, and growth for any business. Improving your organization’s phone plan
Why VoIP Must Be on Your List of Lockdown Upgrades Whether it’s in the form of managing remote work systems, adopting new practices, or upgrading one’s infrastructure’s security, the number of ways businesses can adapt to the change brought by
4 Benefits of Utilizing Cloud Communication Technology In a modern world, it’s best to ditch out your old and outdated telephone system and opt for a major upgrade. As a small and medium enterprise (SME), you might be faced with
Understanding VoIP: What Makes It Better Than Landlines Communication is vital in every business. Whether it’s communicating within your team or to your clients, effectively getting the message across is essential. According to a study by Unified Communications, 61 percent
VoIP for Today’s Businesses. Benefits and Trends in 2020 With the current pandemic affecting all types of businesses and industries, many small to medium enterprises have turned to VoIP services to effectively secure sales and customer interactions. This is because
6 Features You Can Utilize With VoIP Systems for Business Telecommunications are an essential part of many businesses today because it helps keep them connected with customers, colleagues, and even shareholders. However, such solutions can get a bit expensive, which
Your Quick Introduction to Salesforce VoIP Integration Creating and maintaining meaningful relationships with customers are the lifeblood of a growing business. No matter how excellent your offerings are, or how grand your marketing and promotions are, if you can’t connect
5 Ways on How VoIP Can Increase Your Restaurant’s Revenue Customers expect more than just delicious, hearty meals and beverages from your restaurant. To boost your revenue and retain your customers, you should step up your service and make sure
Our Guide to Setting Up a VoIP System for Your Home Office More and more companies are shifting to work-from-home arrangements for their teams these days. While distributed work has its benefits, it does take a while to set up
