The Basics of VoIP Service Incorporation to Call Centers Customer service has evolved significantly from the way it used to be. While customer service techniques carried businesses in the past and went a long way, the same techniques may prove to be inefficient and ineffective today. That’s because of technological advancements. It doesn’t mean that […]
4 VoIP Integrations You Should Get for Your Business A Voice over Internet Protocol (VoIP) is a hardware or software that allows businesses and private individuals to use the Internet as their transmission medium for calls. This sends voice data in packets using Internet Protocol (IP) instead of the traditional Public Switched Telephone Network (PSTN). […]
Why Your Law Firm Will Benefit Greatly from VoIP Technologies Voice Over Internet Protocol, or also known as VoIP is a technology that was developed around 1995 that allowed easier communication amongst people, as long-distance cables were no longer needed to connect people all over the world. With the rise of the internet, the more […]
A Comparative Study Between VoLTE & VoIP Technology has gone through an intense period of evolution in a time period that seems to have gone by so quickly. Almost everything in the world has some sort of technology integrated into its practice or field nowadays. You have things like food technology, military, and defense technology […]
Why Get VoIP for Your Healthcare Business Businesses without a good customer or support system are more inclined toward failure, especially in the health industry. The health care industry works 24/7, so in this line of business, people need to be fast and efficient all the time. If your health care business can’t keep up […]
How VoIP Can Help Businesses Survive the Coronavirus Outbreak If your business isn’t equipped with work-from-home protocols in the case of extraordinary circumstances, you could be facing some trouble. However, VoIP (or Voice over Internet Protocol) is helping companies stay connected and could be the key to helping your business survive the outbreak. A Coronavirus […]
3 Benefits of VoIP for Businesses Operating During the COVID-19 Crisis A lot of businesses all over the world are struggling due to the global pandemic, as many workers are forced to stay home. During times like this, communication is essential for businesses to operate. If you want to keep your business afloat in the […]
Will Remote Work Be the New Normal Post-Pandemic The global pandemic has made companies across the globe turn to remote work. And with no available cure yet for the virus, business owners and managers are wondering if remote work will become the new norm. The Origins of Remote Work The birth of new technology was […]
5 Benefits of VoIP Services for Remote Work Setup The telecommute working setup has become increasingly normal this year, especially during the coronavirus pandemic. Not only does it provide staff with flexible working arrangements, but it also helps businesses save money by investing less in office rent and maintenance. Although some jobs cannot be completely […]
4 Reasons to Integrate VoIP with Your Business Phone networks within a company or business will always be a necessity—it bridges everyone internally while also allowing for connections externally. Traditional private branch exchange (PBX) phone systems or even KSU-less systems can be quite the cost, making the maintenance of a phone line debilitating for your […]