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2 Tips to Maintain Cybersecurity with a Remote Workforce

2 Tips to Maintain Cybersecurity with a Remote Workforce The coronavirus is currently spreading rampantly around the world, and this has forced many businesses to relocate their operations from their commercial properties to their homes. Remote work has become a norm, and many companies now operate solely with employees staying in their houses. While this […]

How to Understand VoIP Pricing to Choose the Right Vendor

How to Understand VoIP Pricing to Choose the Right Vendor You probably already know about the many benefits of VoIP technology and are now ready to upgrade your old phone system. However, looking at different VoIP solutions might have left you confused due to all the complicatedly priced offerings. If you are struggling to figure […]

4 Ways VoIP Business Phone Systems Help You Save Money

4 Ways VoIP Business Phone Systems Help You Save Money There are many ways businesses can cut down costs, including outsourcing certain activities, paying for invoices early, and upgrading obsolete technology. Speaking of technology, one of the best ways to cut down costs is to implement a VoIP business phone system. If you are using […]

3 Ways a Business VoIP Solution Helps You Scale Better

3 Ways a Business VoIP Solution Helps You Scale Better One of the biggest and most crucial decisions that every business owner must make is when to start planning for growth. There are simply too many things to consider, such as the particulars of staffing, office spaces, capital investments, and more. Depending on your business’s […]

3 Ways VoIP Improves Customer Service

3 Ways VoIP Improves Customer Service Voice over Internet Protocol (VoIP) has revolutionized the way companies manage inbound inquiries via telephone. Thanks to functions like automatic call distribution (ACD) queues, businesses now have a much more organized system to field large volumes of calls. Questions from customers are now more efficiently addressed with on-hold features […]

Communicating on Cloud: 3 Tell-Tale Signs Your Business Needs VoIP

Communicating on Cloud: 3 Tell-Tale Signs Your Business Needs VoIP Telecommunications remains a powerful tool in any industry, one that sets the foundation for the creation of strategic decisions, relationships, and growth for any business. Improving your organization’s phone plan can help catapult you ahead of the saturated marketplace, especially since it can bring your […]

Why VoIP Must Be on Your List of Lockdown Upgrades

Why VoIP Must Be on Your List of Lockdown Upgrades Whether it’s in the form of managing remote work systems, adopting new practices, or upgrading one’s infrastructure’s security, the number of ways businesses can adapt to the change brought by COVID-19 is limitless. Although many companies in New York were caught off guard by the […]

4 Benefits of Utilizing Cloud Communication Technology

4 Benefits of Utilizing Cloud Communication Technology In a modern world, it’s best to ditch out your old and outdated telephone system and opt for a major upgrade. As a small and medium enterprise (SME), you might be faced with limited features and high costs due to your existing private branch exchanges (PBXs) that can […]

Understanding VoIP: What Makes It Better Than Landlines

Understanding VoIP: What Makes It Better Than Landlines Communication is vital in every business. Whether it’s communicating within your team or to your clients, effectively getting the message across is essential. According to a study by Unified Communications, 61 percent of businesses today with traditional phone systems have eventually switched to VoIP at the end […]

VoIP for Today’s Businesses. Benefits and Trends in 2020

VoIP for Today’s Businesses. Benefits and Trends in 2020 With the current pandemic affecting all types of businesses and industries, many small to medium enterprises have turned to VoIP services to effectively secure sales and customer interactions. This is because using Voice over Internet Protocol has the ability to connect voice calls through the use […]